Frequently Asked Questions
Everything you need to know about our premium apparel and shopping experience.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days within the continental US. We offer free shipping on all orders over $75, while a flat rate of $6.95 applies to orders below that threshold.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn, unwashed items with original tags attached. Exchanges are always free, while returns for a refund are subject to a $5 restocking fee.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your favorite fitting garment at home for the most accurate fit.
Where are your garments manufactured?
In line with our commitment to transparency, we partner with ethical factories in Portugal and Vietnam that prioritize fair wages and sustainable production methods.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Afterpay.
How should I care for my Transparent Labs clothing?
To maintain the longevity of our premium fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner side seam of every garment.